Help center
SMART Preorder help center
Step-by-step help for SMART Preorder & Back in stock, written against how the app works today. Every article answers one question, uses the app's real screen names, and states the limits.
Pre-orders
Campaigns, the pre-order button, deposits and balances, limits, fulfillment, and emails.
- How do I set up a pre-order campaign on Shopify?
- How do I choose which products and variants are on pre-order?
- How do I customize the Pre-order button, badge and countdown?
- How do I take a pre-order deposit and charge the balance later?
- How are pre-order balances charged, and what if a charge fails?
- How do I limit how many units can be pre-ordered?
- How do pre-orders work with Shopify Markets and locations?
- Can I offer a discount on pre-orders?
- How do I stop pre-orders from shipping before the stock arrives?
- What happens when a cart mixes pre-order and in-stock items?
- Which emails does the app send for pre-orders?
- How do I manage pre-orders after they're placed?
- Which Shopify Flow triggers and actions does the app add?
- How do I test a pre-order before going live?
- Pre-order vs backorder on Shopify: what's the difference?
- Why isn't the Pre-order button showing on my store?
Back in stock
The Notify me form, waitlists, restock alert emails, and sending.
Payment rules
Hide, sort, and rename payment methods at checkout.
General
Plans, settings, support, and uninstalling.
Not installed yet?
SMART Preorder is free on the Shopify App Store. Questions? Contact support by chat in the app, or email support@etradepartner.io.
Install free on Shopify