Help center
General
Plans, settings, support, and uninstalling.
How do I turn on the app embed?
The Pre-order & Back in stock app embed shows the Pre-order and Notify me buttons. How to turn it on, and what happens when it's off or you change themes.
Is the app free, and what limits apply?
SMART Preorder is free on the Shopify App Store. The limits that apply: daily back in stock emails by store level, two locked tools, and Shopify's rules.
What happens to my orders and data if I uninstall?
Uninstalling stops balance charges, holds, back in stock emails and payment rules, and deletes the app's data. What stays in Shopify and what to do first.
How do I contact support?
Contact SMART Preorder support by chat in the app or by email at support@etradepartner.io, and what to include so we can sort out your issue faster.
Not installed yet?
SMART Preorder is free on the Shopify App Store. Questions? Contact support by chat in the app, or email support@etradepartner.io.
Install free on Shopify