Hide, sort and rename payment methods at Shopify checkout

Updated November 2, 2026 · SMART Preorder & Back in stock (E-TRADE PARTNER)

SMART Preorder includes payment customizations: rules that hide, reorder or rename the payment methods Shopify shows at checkout, either always or only when conditions match, such as the country, cart total, products, customer tags or a B2B buyer. They run as Shopify payment customization functions inside Shopify's checkout, need no theme changes, and are free.

Payment rules are the app's oldest feature: it started as Hide & Sort Payments, before pre-orders were added. They work on their own. You don't need a pre-order campaign or the app embed to use them.

What a customization can do

Each customization has a name (only you see it), a When this customization runs choice (Always or When conditions are met), conditions, and one or more actions. All its actions run together when the conditions match.

Methods are matched by name with whose name is or whose name contains, ignoring upper and lower case. You can list several names in one action. Guides: Hide payment methods and Sort and rename payment methods.

Conditions you can use

• Conditions in one group must all match (Add condition (AND)). Separate groups are alternatives (Add group (OR)): the actions run when any one group matches.
• Product conditions have Applies to: Any product in the cart, All products in the cart or Amount of products in cart.
• Not every condition can be combined with every other one. Add condition only lists the ones that work with what you've already picked.

Ready-made setups: Payment rule recipes.

How it works with Shopify

• The app saves each customization in Shopify as a payment customization that runs one of the app's Shopify Functions. Shopify runs it in checkout and applies its hide, move and rename operations (Payment Customization Function API).
• New customizations save as Inactive, so nothing changes at checkout until you click Activate.
• Your active customizations from every app are listed in Shopify admin under Settings > Payments, in the Payment customizations section (Shopify Help Center). The app's own list shows only its customizations.
• Shopify allows up to 25 active payment customizations per store, across all apps.
• Customizations apply in Shopify checkout, B2B checkouts and draft order invoice checkouts. They don't run in Point of Sale, and in the Shop Pay flow Shopify applies them only to the gift card field (About functions in payments).
• Payment customization apps need the Shopify Basic plan or higher.

Who uses payment rules

• Cash on delivery stores: hide COD outside your delivery countries, above a cart total, for fragile or heavy products, or for first-time customers.
• Wholesale and B2B: show invoice or bank transfer only to tagged customers or business customers, and hide card methods they shouldn't use.
• Stores selling across countries: put the method each country prefers at the top, with one customization per country group.
• Pre-order stores: hide methods you don't want on pre-order carts. A recipe is in Payment rule recipes.
• Promotions: hide cash on delivery while a discount is applied.
• Clearer checkout labels: rename a manual method to something buyers understand, for example "Bank transfer (we ship after payment)".

Limits to know

Most limits come from Shopify and apply to every payment customization app.

• Credit cards in the US and Canada. Outside Shopify Plus, stores there can customize only non-credit-card methods (Shopify Help Center).
• Wallets. Methods shown as a logo, such as Shop Pay, Apple Pay and Google Pay, all other wallets and the gift card field, can't be renamed. Wallets can be hidden but not reordered (About functions in payments). When the app hides a wallet, its express checkout button goes too.
• Hidden stays hidden. Shopify functions can hide, move and rename, but not unhide. A method hidden by any active customization stays hidden, so put exceptions inside the broad rule.
• Only existing methods. The app can't create or connect a payment method, add fees or surcharges, or change icons and descriptions. A method must be active in Settings > Payments first.
• No condition on the payment method the buyer picks, and none for Shopify Markets (use Country) or the billing address.
• Size. A customization with very long lists of products, collections or tags can be too large for Shopify checkout; the editor tells you so before saving.
• Checkouts that replace Shopify's. Payment customizations run only in Shopify's own checkout.

If Apple Pay or another wallet doesn't show, see Wallet or Apple Pay missing.

Frequently asked questions