---
title: "General help"
description: "Plans, settings, support, and uninstalling."
url: "https://smart-preorder.com/help/general"
product: "SMART Preorder & Back in stock"
---


# General help

Plans, settings, support, and uninstalling.

## General

Plans, settings, support, and uninstalling.

- [How do I turn on the app embed?](https://smart-preorder.com/help/general/enable-the-app-embed.md): The Pre-order & Back in stock app embed shows the Pre-order and Notify me buttons. How to turn it on, and what happens when it's off or you change themes.
- [Is the app free, and what limits apply?](https://smart-preorder.com/help/general/plans-and-limits.md): SMART Preorder is free on the Shopify App Store. The limits that apply: daily back in stock emails by store level, two locked tools, and Shopify's rules.
- [What happens to my orders and data if I uninstall?](https://smart-preorder.com/help/general/uninstall-and-data.md): Uninstalling stops balance charges, holds, back in stock emails and payment rules, and deletes the app's data. What stays in Shopify and what to do first.
- [How do I contact support?](https://smart-preorder.com/help/general/get-support.md): Contact SMART Preorder support by chat in the app or by email at support@etradepartner.io, and what to include so we can sort out your issue faster.